Packages are generally shipped within 3 days after you place your order, and depending on where you are located, they take an additional 1 to 5 business days to arrive.
We are currently (January 2020) looking into how we can make the shipping cheaper. UPS has gotten very expensive, and we have started looking into alternatives. 'UPS' is for now the only shipping option in our cart, but we have started to ship most Colorado-packages with the better priced USPS, whereas we will refund if you paid too much for shipping. We are working on another shopping cart which should enable us to lower the UPS costs.
Orders are processed Mon-Fri during normal business hours.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange damaged merchandise for anything on our site of equal or lesser value.