Orange package
the best of Holland is only a package away!

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shipping  information

We ship with UPS ground service, please allow 5 to 12 business days for delivery. Per your request we can ship with UPS overnight or Two Day Select services. This will be at extra costs. We recommend the faster shipping for frozen products, as well as for cheese and chocolate in the summer

If you are not satisfied with the products, or if the products arrive damaged, then please ship them back in the original package within 7 days and we will refund your money.

Per package, we charge shipping costs conform the UPS scales. You can find these scales at http://www.ups.com . In general, the shipping cost for your package will be calculated based on weight and distance.

We ship within two working days, unless stated otherwise; if products are out of stock we will mention this in the website, and we contact the customer for inquiries on the package.

We can ship our products outside the United States, but this requires shipping with USPS instead of UPS. When we receive an international order, we will contact you with an estimated shipping price to the country you need the package shipped to.

We cannot ship ground to Alaska and Hawaii; to these States a Second Day Air or Overnight shipment is required.

We cannot ship to PO boxes, APOs or FPOs.

All orders over $300 require a signature at time of delivery.

We cannot assume responsibility for incorrect addresses and for damages to product on shipments or gift shipments left outside with customer's authorization.
 
Unfortunately, sometimes a package gets lost or breaks during transport. If you think your package should have arrived already and it is not there yet, please contact us so we can trace the package and see what happened. If the package stays lost, we will reship it, and we will handle the claim for the lost package with UPS.






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Orangepackage.com, LLC
4974 Lowell Blvd., Denver, CO, 80221
Tel: 1-888-77-dutch or 1 303 480 9100
Fax: +1 303 480 9101
Email: info@orangepackage.com

 

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